Refund policy

Because plants are living things, we can’t accept returns on live plants or planters that arrive healthy and in good condition. Think of it as adopting a new leafy friend 🪴

 

All plants are hand-selected, carefully packaged, and shipped directly from our greenhouse partners. If your plant arrives damaged or doesn’t survive its journey, please contact us within 30 days, and we’ll make it right with a free replacement.

 

If your order arrives with issues, please email us at hello@latierrabendita.com within 30 days of delivery and include:

• Your order number

• Clear photos of the damaged plant and packaging

We’ll take care of the rest 🌱